Storage info

Steel storage containers are solid, clean, weather proof and secure. The containers are ventilated with hardwood flooring and swing cargo doors. The security is excellent, as they are fitted with a lock box system. This hidden locking system hinders any tampering with your container's contents. The advantages of using steel containers is the accessibility and headroom height. You can deliver your goods right to the door. With tall items there is 8ft 6" headroom space.

Booking

You will need to bring with you photocopies of ID. One of the following is acceptable: passport or driving licence. We also need to see a copy of a recent utility bill.

Provide your bank details so we can organise payment. We will ask for a security deposit in advance (equivalent to 28 days rent), which will be refunded at the end of your storage time with Big Bear Storage as long as all is in order.

We require payment in advance at all times. Please read our full terms and conditions. These form a basis of an agreement between Big Bear Storage and you as a customer.

Insurance

As Big Bear Storage is not a regulated financial advisor we are not able to arrange insurance for your items whilst in storage.

By contacting your existing insurance company items that are going into storage need to be covered under an ‘all risks cover’.

Big Bear Storage requires that all its customers insure their goods whilst they are in storage with us.

An itemised inventory of all your goods needs to be presented to Big Bear Storage when booking in.

Prohibited Items

• Food or perishable goods unless securely packed so that they are protected from and do not attract vermin.

• Birds, fish, animals or any other living creatures.
• Combustible or flammable materials or liquids such as gas, paint, petrol, oil, or cleaning solvents.
• Firearms, explosives, weapons or ammunition.
• Chemicals, radioactive materials, biological agents.
• Toxic waste, asbestos or other materials of a potentially dangerous nature.
• Any item which emits any fumes, smell, or odour.
• Any illegal substances, illegal items or goods illegally obtained.
• Compressed gases.